Last Updated: 2026
At Score Merit, we are committed to delivering quality learning experiences for learners,
educators, and institutions. We understand that circumstances may arise where a refund
request is necessary. This Refund Policy outlines the conditions under which refunds may be
considered.
By enrolling in any program, course, training, or service offered by Score Merit, you agree to the
terms outlined below.
Refund requests may be considered only in cases where a genuine and reasonable concern
is presented and supported with relevant information where required.
Examples may include:
● Medical or personal emergencies
● Unforeseen circumstances affecting participation
● Significant service-related concerns
● Other valid situations subject to review by Score Merit
All refund requests are reviewed individually based on the circumstances presented and in
accordance with this policy.
Approved refunds are processed strictly on a pro-rata basis.
The refundable amount will be calculated based on:
● Services/classes already delivered
● Sessions attended
● Program duration utilized
● Administrative and operational considerations where applicable
Any completed or utilized portion of a program or service may be deducted from the refundable
amount.
Programs or services purchased under:
● Promotional offers
● Discounted pricing
● Scholarship offers
● Limited-time campaigns
● Special pricing structures
are not eligible for refunds.
Payments made under:
● Partial payment arrangements
● Installment plans
● Deferred payment structures
are not eligible for refunds.
Refunds are generally not applicable for group classes and cohort-based learning programs
because seats and resources are reserved specifically for enrolled participants.
To request a refund, users must submit a request through official Score Merit communication
channels and include:
● Full name
● Registered email address
● Program details
● Reason for refund request
● Supporting information (if applicable)
Incomplete requests may result in delays in processing.
Refund requests should generally be submitted within 3 days of enrollment or before a substantial portion of the program has been utilized, where applicable.
Requests submitted after substantial program usage may not qualify for refunds.
Once a refund request has been reviewed and approved, refunds may take up to 15 working
days from the date of approval.
Processing timelines may vary depending on:
● Country of residence
● Banking institutions
● Payment gateways
● Payment methods used
Refunds will generally not be applicable in situations including:
● Change of mind after enrollment
● Failure to attend scheduled classes or sessions
● Lack of participation
● Failure to utilize purchased services
● General dissatisfaction where educational services have been delivered substantially as
described.
● Discounted or promotional enrollments
● Installment or part-payment arrangements
● Group class enrollments
Score Merit reserves the right to modify or update this Refund Policy at any time without prior
notice. Updated versions will be published on this page.
At Score Merit, we believe learners and educators should have the opportunity to explore our
learning approach before making a commitment.
We therefore offer free demo classes designed to help students, parents, educators, and
participants understand our teaching methodology, learning environment, and program experience.
As demo classes are provided at no cost, they are not subject to any payment, refund, or
reimbursement considerations.
Submission of a refund request does not automatically guarantee approval, and all
requests will be evaluated in accordance with this policy.
For refund-related questions or requests, please contact:
Score Merit
Email: info@scoremerit.com
Website: www.scoremerit.com
Contact: +91-8978755825